Testimonials
Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:
Hello Chi,Thank you for your email.
We had an amazing trip to VN. We especially enjoyed Hanoi, Ha Long and Sapa.
Hue, Da Nang and Hoi An are beautiful. We wished we could have stayed in Da Nang longer. The beach there was just fantastic...next trip perhaps. Our guide in Central VN was very friendly and recommended very good local restaurants for us. The drivers were always on time and courteous. We are very happy with the service.
When I talked about the trip with family and friends, everyone wants to go and visit :). I will get in touch with you for future trips.
-Lien
Date of Posting: 17 July 2023
Posted By: Lien Tran
Posted By: Lien Tran
Thank you Ms. Chi.We are back to Brazil.
Thank you for putting together the itinerary - we really enjoyed each day in Vietnam.
All Tour Guides were outstanding! Very good team.
All hotels were excellent - the only one a little below all the rest was the "Family Inn" in HCM... maybe because we got used to other nice hotels... breakfast was not that great (when compared to the other hotels). Maybe the hotel is showing its age.
As soon as I can I'll write a good review on Trip Advisor on your company.
Best rgds,
Fabio Yukio Yamada
Managing Director
Tradebrz - Trade and Investment Promotion
WTC Business Tower
Date of Posting: 16 July 2023
Posted By: Fabio Yamada Tradebrz
Posted By: Fabio Yamada Tradebrz
Dear Mr Lhe Thuc,In general my people are happy with the Vietnam Hotel, the guide is very good with the way he talks and accommodated the group, very considerate, he is very honest and so courteous, with the foods everything is right and very palatable, with the presentations and all it is quite excellent. In Cambodia some feedbacks only is the transfer from Ho Chi Minh to Siem Reap which took us around 14 hours including transfers of Bus, hence, bus is very good with the snacks also, some how, in Cambodia since I have with me some Senior Citizens with the Group, they wishes to normally go with the mini bus not to walk everytime especially the Angkor Wat would take an hour to reach so the Bus should bring the guests if possible bec during the tour they simply walk and walk.
Further, hotel is ok some rooms only got problem with say likages in some portion like in Labatory for Rm 309, Rm 310 also liking in the toilet portion in Lucky Angkor Hotel. The guide is quite accommodating also but not as Mr Khua was. Foods are ok also especially the Buffet LUnch after Angkor Wat and all.
I am satisfied in general and happy to have you as my tour operator expect me that in the near future you will always have my group then.
Date of Posting: 06 June 2023
Posted By: Globalmiles
Posted By: Globalmiles
Dear Chi,Thank you very much for the trip you organised for us.
Everything was good, but we would like to say many thanks to guides in Seam Reap and in Hanoi - they were brilliant.
Kind regards,
Nikolai
Date of Posting: 23 May 2023
Posted By: Nikolai Minko
Posted By: Nikolai Minko
hello,sorry late reply your service verygood
good hotel, good food,
good car, (satisfy wifi in car,) guide is Okay but too old ,little talking, no joke,
just little advised about the places where we visited.but good helping my group.conclusion okay thank you so much
regard
Ampha
Date of Posting: 05 May 2023
Posted By: O K YES
Posted By: O K YES
Ms.Chi,I'm sorry for my late comments. Definitely I will request your service when I visit Da Nang again. I was very happy to talk to you even when we got to the hotel late. In spite of impossible contact with you but phone, you made big effort to take care of us. Whenever you sent me, they were quick responses. The driver picked us up and took us as the round trip from Da Nang to Hoi An was very kind and courtesy. The only one thing that I'm still wondering is we paid twice for the entrance fee for Myson Ruins. We paid it for you (I thought it was included in our total amount) and we had to give it to the guide on the bus of Myson. It was okay, but little unclear.
Anyway, it was a great experience, a great deal with your service and thank you for taking care of us for this trip. You are the best.
Best regards,
Keiko
Date of Posting: 29 April 2023
Posted By: Keiko
Posted By: Keiko
Dear Le Thuc,I just want to tell you that we enjoyed our tour very, vey much. The van and the driver were perfect, the boattrips were perfect, the hotels were perfect, the meals were perfect. And the guide, mr. Khoa, must be one of your best guides. He knows so much about Vietnam and the Vietnamese people. Also as a person we like him very much.
Thank you again. We will surely recommend your company to others who will visit Vietnam.
Kind regards,
Rudy Steenbergen
Date of Posting: 12 April 2023
Posted By: R.A. Steenbergen
Posted By: R.A. Steenbergen
Dear Mr. Nam,I have had the wonderful pleasure of working with Ms. Chi over the past several months on our return with family to your beautiful country. I just wanted to take a minute of your time to express my gratitude at the excellent service she has provided. Her professionalism and thoroughness of our trip was a joy and I can not wait to adventure the wonderful trip she has prepared.
Please know that I passed her name and your company onto a very good friend with whom Ms. Chi is working with and have received huge thanks for providing your company and Ms. Chi to her. I will continue to endorse your company and Ms. Chi should be highly commended for her work.
Thank you for your time and best regards.
Simcerely,
Kimberlie C. Meehan
Date of Posting: 11 April 2023
Posted By: Kym Meehan
Posted By: Kym Meehan
Hi, Ms Chi,how are you? Yes, we arrived home on the 5 th of April. Now the jet let time is an issue. Thanks for the concern.
The Viet Nam tour is very remarkable for us. We really enjoyed the whole trip from North to South. So did our friends. We are so impressed the services of Hotels, food from hotels was excellent,pick up from air port, services of buses, tour guides. We thank you for your professional set up is fantastic.
Sinhcafe is really highly recommended. I already sent your website to a friend in LA, US. We will join more tour with sinhcafe in a near future. Keep in touch. Thanks again.
Date of Posting: 08 April 2023
Posted By: Grace Myan Trinh
Posted By: Grace Myan Trinh
Dear Le ThucThank you for the mail we are both fine after a very happy time in your country. The schedule moving north to south is a bit hectic at times but we came through, although at times a bit tired.
We have seen to so many wonderful things & coped with crossing the roads in Hanoi & Saigon with ease in the end, but at the start it was a little daunting taking the first step into the road.
I will start of with the fact it was always great to come out off the airport gate to find a driver or guide waiting for us & being taken to our hotel to book in. Lastly being picked up on time on Tuesday evening to be taken back to Ho Chi Minh International at the start of our homeward journey was great as we had booked out of the hotel early in the morning & come back to meet our guide.
The hotels you selected for us were all very good & we received excellent help from the hotel staff. We found them all to be in excellent positions to walk to a lot of the local attractions markets & restaurants etc. For us we found the Ving Hung 2 in Hoian the most pleasant perhaps being smaller & having a street side balcony in a lovely town.
Memories of Ha Long Bay will stay with us forever even though the weather was overcast & there was no sunset or sunrise to photograph I have some superb photographs of the Islands, boats & caves.
All our boat trips were great even in Nha Trang where once again the weather did not play its part.
The guides were very good & always picked us up on time. The gentleman in Nhe Trang I would rate as best with a superb command of English & he gave us some great information on Vietnamese life. The young man we had from Hue to Hoian was a lovely person & I think we all enjoyed each other’s company. Lastly our guide in Saigon tried to rush us through places too quickly even though time was not a problem.
The meals that were organized for us were superb especially lunch in the Blue Whale on China Beach Danang & the Secret Garden in Hoian standing out for us. All the seafood we were given was magic. We have lived all our lives near the sea & always had a yearning for fish.
Transport was of a high standard & travelling around with just a guide & a driver for the last 8 days made us feel special. I make a comment about the journey from Hanoi to Halong City as being uncomfortable at the moment due to road construction – this is no criticism of the tour.
We visited Tham in Hanoi & she was an extremely helpful & lovely young lady.
AlI I can say in conclusion is thank you for all your help & thank you Vietnam Open Tours may you go from strength to strength. I will definitely recommend your company to anyone I hear thinking of visiting Vietnam. There is going to be contact with a friend of friend in the next few days wanting firsthand knowledge of Vietnam.
Enjoy your weekend
Regards
Terry
Date of Posting: 29 March 2023
Posted By: Terry O'Brien
Posted By: Terry O'Brien
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